1. In case of any dispute, the decision of NTUC Link Private Limited shall be final.
2. Upon submission, all Plus! Exchange conversion requests are final. Conversion requests cannot be reversed or cancelled by the Plus! member.
3. One Plus! Rewards Programme account can only be linked to one Partner’s account.
4. The time needed to process the conversion request takes 10 working days.
5. If a conversion request from LinkPoints to our Partner’s Points has failed, LinkPoints will be credited back into the Plus! member’s account in 5 working days.
6. If you would like to link to another Plus! Programme account or Partner’s account, you may call our customer service to remove the existing linkage between current Plus! Programme account and our Partner’s account.