Ms Grace Ho was appointed to the Board as a Director on 22 July 2016.
Ms Ho is Chief Marketing and Communications Officer and Strategy Leader (ASEAN) of IBM Global Service Pte Ltd, where she is responsible for Brand and Communications, Corporate Social Responsibility (CSR), Portfolio Marketing of IBM’ s hardware, software and services, which includes routes to market such as digital, social and partners. In addition, as Strategy Leader, she has business transformation responsibilities to tighten the interlock between sales, marketing and product groups so as to derive synergies from integration, and achieve scale in execution at the country level.
Prior to IBM, Ms Ho was Chief Commercial Officer of Singapore Post Limited (SingPost), responsible for the commercial strategy and execution of SingPost’ s marketing, sales and commercial operations for Singapore and International business. She played a pivotal role in transforming the operations of the commercial team, particularly in the go-to-market of Postal and Logistics business in domestic and international markets. In addition, she was instrumental in strengthening SingPost’ s brand strategy and thought leadership in digital and social channels.
Prior to SingPost, she was Head of Marketing for SAP Asia Pacific and Japan, where she led the transformation of Marketing to become more aligned with SAP’ s business outcomes and more digitally relevant to how customers want to buy.
Ms Ho possess over 20 years of sales and marketing experience internationally and regionally in the IT industry. She held several senior-level sales and marketing positions at prestigious organizations such as Hewlett-Packard, Compaq Computers, Microsoft and Motorola Solutions. She was Country President and APAC Head of Sales at Motorola Solutions. In her 10 years at Microsoft, she also held several leadership roles, including Global Director of Product Management, Asia Pacific Marketing Director for Enterprise Solutions, and Enterprise Solutions Sales Director for Singapore.
Ms Ho holds an MBA from the Australian Graduate School of Management, University of New South Wales, Australia; and a Bachelor of Science degree in Microbiology and Biochemistry from the National University of Singapore.